Sun City’s Cagayan Holiday Leisure Resort: Five Star Amenities, Awful Guest Services.

Cagayan Holiday Leisure Resort 

Five Star Amenities, Awful Guest Services 

Stay, Stray, Play and Feast 
Tuguegrao, Cagayan Series 4

 We arrived after almost a three hour exhilarating

drive from Tuguegarao to Sta.Ana in Cagayan,

 …where we were booked for an overnight stay

in Sun City’s Cagayan Holiday Leisure Resort.

 Cagayan Holiday Leisure Resort is

a huge Taiwanese owned resort complex,

 …located in one of the northernmost point

of Luzon, the biggest island in the Philippines.

 It had a huge cavernous lobby located at the 

 main clubhouse and checking in was a breeze.

 We were given welcome drinks,

…and we were brought to our villa 

by an electric car since it was located

about a block away from the clubhouse.

 Stay

We were booked in a 2 bedroom villa,

 and we were delighted to see the beautiful

living room, a far cry from the solitary sofa 

that we have in Pulsar back  in Tuguegarao.

It had a full dining room,
 a small kitchen, with a refrigerator.

 The living room and kitchen

were tastefully designed.

 It had its own beautiful toilet and bath,

…and a rather outdated box type flat screen TV, 

but is was okay as the place was well maintained and

it did not bother us at all as it was working anyway.

 The main bedroom had a queen sized bed and

just like the living room it was well designed.

 It also had it’s own flat screen box type TV,

…and it’s own luxurious bathroom.

 The second bedroom had two double beds,

…and its own box type flat screen TV,

 …and just like the main bedroom

it was beautiful and well designed.

 The villa did not make us feel

that we are in a hotel at all-

 …it felt as if we were home that we 

 just wanted to laze around and didn’t 

want  to leave or do anything anymore.

We did not have a wi fi internet connection
and had a really nice working table 
that doubles as a vanity area, 

...equipped a broadband internet 
and the sole telephone unit in our villa.

Stray

 Even if we felt like we didn’t want to

leave our villa anymore there is still a lot 

of places to stray and visit in the resort.

One can walk leisurely or jog 

on the resorts well paved road,

while enjoying the scenery.

 Or maybe just laze on the main clubhouse

have a drink and enjoy the exclusive serenity.

 The resort is like a huge garden and guests

can enjoy Sta. Ana’s local flora and fauna 

on its impeccably landscaped backyard.

Guests may also laze on the 

resort’s pristine beachfront,

…and just sit on the seawall 

and watch the colorful sunset.

The resort has its own airport and offers 

flights to Batanes, Manila and even

direct flights to nearby Taiwan.

 Play

Within the complex, and across 

the private airport is a huge Casino 

which we never got to visit as we 

were never really interested to see it.

The resort is a kid’s paradise as they 

gave a gorgeous Infinity Pool,

…that had a sunken bar.

 I had a great time swimming

with the kids in this pool and 

they never want to leave anymore.

By the pool is a well 

equipped modern Gym,

…and a Spa where guests could 

be pampered to full relaxation.

The kids also had a great time 

swimming on the beach,

…and playing in the sand.

 There is not a minute that they will

get bored as various waters sports 

activities are also being offered.

We all  had a great time on the Jetski,

 …which is safe even for very young kids as a lifeguard

may accompany the guests during their ride.

 We also enjoyed the

ATV ride by the beach.

 Some of the villas had private pools

in their  backyard and we were almost

 tempted to upgrade our accommodation, 

….but we decided not to do so, since  we 
would  only be  staying overnight.

The kids may not want to leave the villa anymore,

and might not be able to utilize the other

fabulous amenities available in the hotel..

 Feast

Cagayan Holiday Leisure Resort had Five Star 

amenities and provided us with a perfect place to 

stay, stray and play for a relaxing family vacation,

 …and we intended to feast in between

and this is where the resort fails.

 We had not had any lunch upon arriving

and we hit the pool immediately as we 

intended to take a pool side lunch,

…but the poolside crew never showed up 

again after serving us canned orange soda.

We have totally forgotten about the late 

lunch until we transferred to the beach.

There was a seaside dining area and we 

ordered food as we intended to eat there

after we were through swimming.

 It was already dusk, our orders did

not arrive so we requested them just 

to bring the food to our room.

It took them forever to bring the food 

to our room and we were starving,

luckily we had a Cagayano Pizza 

that we brought along the way.

Our food finally arrived served 

in Styrofoam containers… 

…no plates, no utensils, 

no spoon no nothing.

We had to call the front desk 

to bring us some water to drink

and to give us spoon and fork.

 They apparently do not provide plates

and other utensils so we had to eat 

on the other half of the Styrofoam.

The  next day, our breakfast was served the 

same way - in plain Styrofoam containers, no

plate,  no spoon, no fork and we have to request 

for water and utensils from the front desk.

There is really nothing wrong with serving the food 

this way if we were in a budget  backpacker’s hotel.

But we were not backpacking. We are on a leisure 

travel as and were traveling as a family with two

young kids. Cagayan Holiday Leisure Resort is being 

promoted as a luxury hotel and serving  food  the way

they  do is far from being luxurious and derisory.

 They have one of the most delicious Chinese 
dishes that we have ever tasted though and it is

catered by the resort’s Chinese Restaurant 

located at the Casino area across the airstrip.

The tasty dishes at least compensated  for the poor 
 costumer service and that was enough to please us.

The resort also had a convenience store 

and were discovered tome tasty Taiwanese

snacks like the pre cooked mini hotdogs,

 …and honey filled mini pancakes that

looked like miniature hamburgers.

 Recommendations

 Despite the poor costumer service of this 

this hotel, my family tremendously enjoyed 

Sun City’s  Cagayan Holiday Leisure Resort.

 The rooms are luxurious and beautiful,

…the amenities are first rate,

 … the price was very budget friendly

...and they have a gorgeous beach.

Just bring a lots of disposable spoon, fork and even 

paper plates  when  you intend to dine by room service.

But should the guest decide to dine out 

in their Chinese Restaurant, that serves

delicious Oriental dishes, I don’t think 

one would have any problem then.

it is one of the best places to stay in Cagayan. 

Watch out for my other

Tuguegarao Blog Series

Pulsar Hotel Tuguegarao

Good Food, Good Service
Tuguegarao, Cagayan Series 1

Vibrant and Frenzied Tuguegarao

Evening City Tour by Trike
Tuguegarao, Cagayan Series 2

Tuguegarao to Sta. Ana

Historic Road to Paradise
Tuguegarao, Cagayan Series 3

Sun City’s Cagayan Holiday Leisure Resort

Five Star Amenities, Awful Guest Services.
Tuguegarao, Cagayan Series 4

Cagayan’s Magnificent  Historic Churches
An Astounding Trip Back in Time
Tuguegarao, Cagayan Series 5

Long Life Panciteria

Tuguegarao’s Best Pancit Batil Patong
Tuguegarao, Cagayan Series 6

Nature Trip in Cagayan

Mother Nature at It’s Best
Tuguegarao, Cagayan Series 7

Breathtaking Callao Bat Cave

Spectacular Show of the Natural World
Tuguegarao, Cagayan Series 8

Café Asuncion

Cagayan’s Culinary Gem
Tuguegarao, Cagayan Series 9

Magnificent Nature and Awesome Adventure

Epilogue of 5- Day Family Vacation in Cagayan 
Tuguegarao  Cagayan Series 10